Many people recognise PRINTS as a Swedish designer stationery retailer. The success of the brand in Singapore and Hong Kong led the Management to desire more overseas growth. Our consultants not only devised a franchise framework for internationalisation, we also filmed training videos to equip local and overseas retail operation teams with essential pointers on customer service and PRINTS operation standards. We guided PRINTS thoroughly in reaching new markets from systemization to screening potential franchisees and securing agreements.